Privacy Policy
Last updated: January 18, 2026
Summary
This policy explains what we collect, why, how we use it, and your rights.
Controller
Haithm Adnan Elsaka
QAWS Consultancy, Doha, Qatar
Contact
support@haithmelsaka.com
For privacy questions and requests
Section 1
Who we are
- Controller: Haithm Adnan Elsaka (we, us, the Site)
- Website: https://haithmelsaka.com
- Contact: support@haithmelsaka.com
- Address: QAWS Consultancy, Doha, Qatar
This policy explains what we collect, why, how we use it, and your rights.
Section 2
What we collect
Order and account data
Name, email, billing and shipping details, order items, invoice data, tax and VAT info
Payment data
Payment status, card brand, last 4 digits. We do not store full card numbers
Digital delivery data
Entitlement, secure links, limited download attempts, timestamp and IP for fraud prevention
Support data
Messages you send via forms or email
Device and usage data
Cookie IDs, IP (where used), pages viewed, referrers (see Cookies Policy)
Marketing preferences (if you opt in later)
Newsletter consent and unsubscribes
Section 3
Why we use your data
Sell and deliver products (contract)
Process payments, send EPUB and PDF links, ship paperback via POD
Support and service quality (contract and legitimate interests)
Answer questions, fix issues, resend links
Security and fraud prevention (legitimate interests)
Expiring links, rate limits, optional watermarking
Legal obligations (legal obligation)
Tax, accounting, compliance requests
Marketing (consent, if enabled later)
Product news. You can unsubscribe anytime
Section 4
Who processes your data
Payments
SkipCash. Card processing, fraud checks, refunds. We never store card details
Transactional email
Postmark. Order confirmations, download links, support replies
Print-on-Demand (paperback)
Our POD partner receives your name, address, and order details to print and ship
Hosting and CDN
To serve the site securely and quickly
Analytics and ads (optional, if enabled later)
Tools like GA4 or Meta Pixel. See Cookies Policy
We do not sell your personal data.
Section 5
International transfers
Some providers may store data outside your country. We use reputable vendors with appropriate safeguards, such as contractual protections.
Section 6
Retention
Orders and invoices
7 years (tax and accounting)
Support emails
24 months
Digital access logs
12 to 24 months (abuse prevention)
Marketing contacts (if enabled)
Until you unsubscribe or request deletion
Cookies
See lifetimes in Cookies Policy
Section 7
Your rights
Depending on your location (for example GDPR, UK GDPR, Qatar PDPPL), you may have the right to access, correct, delete, restrict, object, port data, and withdraw consent.
To exercise your rights
Email support@haithmelsaka.com. We may request proof of identity.
Section 8
Children
This site is not aimed at children under 16. We do not knowingly collect children’s data.
Section 9
Security
We use HTTPS, reputable payment gateways, least-privilege access, and expiring or watermarked links to reduce misuse. No method is 100% secure.
Section 10
Changes
If we change this policy, we’ll update the Last updated date and, if significant, notify you on-site or by email.
Section 11
Contact
Questions about privacy
support@haithmelsaka.com
We usually respond within one business day.
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